Offshore fulfillment is genuinely cheaper and works fine on commodity execution. It breaks on judgment calls, client-facing work, and anything requiring context about the market.
Offshore fulfillment is genuinely cheaper and works fine on commodity execution. It breaks on judgment calls, client-facing work, and anything requiring context about the market.
The specific case where you should not use us: stable account volume, predictable channel mix, and enough margin to absorb a fixed cost. If you know you will have the same twelve accounts in eighteen months, an offshore vendor is cheaper over that horizon and gives you an asset we cannot.
The case where a bench wins is volatility. Growing fast, uneven pipeline, or a channel mix that changes when clients change. Capacity you can add and remove monthly is worth paying a premium for when you cannot forecast.
The number on the invoice or the payroll line. It is the only figure most comparisons include, and the least useful on its own.
Weeks before the capacity produces anything. A hire is three to four months; a bench seat is one week.
What you keep paying when the revenue that justified the capacity goes away.
What happens during vacation, illness, or resignation. For a single hire or freelancer, the answer is you.
Every channel your one person cannot cover is a channel you decline or subcontract anyway.
Senior hours spent in ad accounts instead of in front of prospects. Usually the largest number on this list.
Bring your account count, your channel mix, and your growth target. We will tell you honestly which column you belong in.